Be Happy You Have Optimum
Just moved into the Newton, NJ area from an Optimum footprint. I can honestly say I was floored at the pricing model of this company. Just internet is $69/month and gets you 30/3. When I was with...
View ArticleEPG missing data for CableCARD customers?
Over the weekend the TV guide in Windows Media Center started showing no data for channels in the 700's. It could be missing EPG data in other channels, but 700's is what I pay for and the only thing...
View ArticleNew Remote
I'm surprised this wasn't posted already. but apparently there is a new remote. All black similar to the 1box remote but no Voice button http://optimum.custhelp.com/app/answers/detail/a_id/3974
View ArticleArtifacts showing up on my TV.
About half a year ago I started getting artifacts and stuttering on 3-4 channels, and after having a technician over, he determined that the inside coax cable was bad (cable from outside > cable...
View Article[OOL] 24 Down
Anyone else seeing 24 channels down? I rebooted my modem the other day and saw this.
View Article[OOL] Motorola MB8600 Docsis 3.1 config
*** FIXED *** *** I had to change the router configuration to allow 'nonconnected' traffic *** *** Both Optimum and Motorola support were helpless *** Just activated MB8600 on Optimum 100MB package....
View Article[OOL] Can you self-install OOL when moving?
I currently have OOL (no other Optimum services, just internet), and I'm moving to a new place where I know for a fact the previous tenant had the exact same setup- OOL without cable TV or VOIP. I...
View ArticleLosing WAN IP Address randomly
Hey there, I can't figure this problem out and am hoping someone has a thought. My firewall (pfsense, custom built) randomly will drop its WAN IP address. I've got DHCP setup going into a SB6120 on the...
View Article[Optimum Voice] port telephone AWAY from Optimum
If I port my telephone number away from Optimum, will Optimum cleanly release the number without trying to impose any fees or limits? I know they "SHOULD" do that but am just wondering if anybody has...
View Article[OOL] T6/T3 Time out issue. Losing connection.
Status Page: http://i.imgur.com/jTTQ0oK.jpg Event Log: http://i.imgur.com/adPPQfj.jpg (For some reason I can't upload it via attachment) Modem info System: ARRIS DOCSIS 3.0 / PC 1.5 Touchstone...
View ArticleDoes anybody have McAfee provided by Optimum
I'm wondering if McAfee slows the pc down and is it better then Avg free.
View ArticleSB6183 - Event Log shows SSH & Telnet connections ...allowed?
Hi Guys, I just purchased a used but "never used" SB6183 modem over eBay and the Event Log page shows several Telnet and SSH connections. Is this normal or even allowed by end-users? The modem hasn't...
View ArticleArris sb6183 modem question
I hooked up the Arris sb6183 modem yesterday and everything went smoothly. However, once in awhile the blue lights turn green and I lose connection for about 30 seconds. Does anyone know why? I bought...
View ArticleOptimum picture quality vs Directv
I've had Directv for several years and I have my internet service through Optimum (Cablevision). The combined charge with home phone is $325. That's over $200 more than the Optimum triple play. My draw...
View Article[OOL] ARRIS SB6183 firmware update?
Just bought a SB6183, no problems setting it up and getting it running with optimum. But it didn't come with the firmware that allows you to turn the device lights off. I've waited a few hours to see...
View Article[OOL] Silently upgraded to 200 mbit tier
I am on the Optimum 100 tier and apparently I was upgraded to 200 over the last day or two. I first noticed it when I was getting over 22 mbit in a download....
View Article[OOL] TM822A or SB6183?
I currently have a TM822 provided by Optimum that I am going to replace to save the rental charge. In addition, my employer mentioned that if I find a replacement modem he would like one too and to...
View Article[iO] NBCSN-HD (470) using CableCARD (TiVo)?
I just had a very tough convo with support that made it very clear they still have no clue how to support CableCARDs, so I decided to come here and see if anyone could help me. (One issue is that he...
View Article[iO] Grainy/Pixelated picture during scenes with flashing lights
Hello everyone, I'm a Optimum TV subscriber and I'm writing about a problem I've been having for quite some time now. Whenever I'm watching a cable TV show, if there are any scenes with flashing lights...
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