I currently have OOL (no other Optimum services, just internet), and I'm moving to a new place where I know for a fact the previous tenant had the exact same setup- OOL without cable TV or VOIP.
I called Optimum and asked if I could just self-install, and the rep gave me the runaround, and then told me nobody is allowed to self-install OOL anymore for any reason. Is that true? Is this just a rep who wants to sell me something, or can you really not do a self-install?
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