[OOL] The truth finally surfaced
For several months OOL has "guaranteed" that I would not be charged for a modem fee as the modem has been sitting under my desk for 8 years costing them nothing. Now I find out that they simply lied!...
View Article[OOL] Surfboard 6183 Internet Unstable
Ever since I purchased and activated my Motorola Surfboard 6183 my Internet has become unstable. I have needed to reboot either the Modem or Router on a regular basis. This is making me almost regret...
View ArticleSPLIT - wired router brand
off topic: I need a new wired router (don't want wifi), for basic internet does it matter which brand I choose?
View ArticleOptimum installation after Direct TV
I just switched from Directv to Optimum for TV, internet and phone. The installer was having a hard time hooking up my infrared to the optimum boxes in my closet. I am not an expert in this field, but...
View Article[OOL] VPN Throttled?
Does OOL know when someone is using a VPN service? Does OOL slow down their internet speed if finding an active VPN?
View Article[Optimum Voice] port telephone AWAY from Optimum
If I port my telephone number away from Optimum, will Optimum cleanly release the number without trying to impose any fees or limits? I know they "SHOULD" do that but am just wondering if anybody has...
View ArticleBe Happy You Have Optimum
Just moved into the Newton, NJ area from an Optimum footprint. I can honestly say I was floored at the pricing model of this company. Just internet is $69/month and gets you 30/3. When I was with...
View Article[OOL] Silently upgraded to 200 mbit tier
I am on the Optimum 100 tier and apparently I was upgraded to 200 over the last day or two. I first noticed it when I was getting over 22 mbit in a download....
View Article[OOL] 16+ Channels Down - Official Thread
16 channels down on my node in the Morris system as of August 5th.
View Article[OOL] Modem firmware update
I am purchasing a Arris TM1602 modem to avoid OOL modem fees. I have also asked their technical support who and how any firmware updates are delivered. As always I get mixed and opposing responses,...
View Article[OOL] TM1602A - Internet slows down randomly. Signal check please!
Hi Everyone I need some help. I came from FIOS after a 2-year contract and even though I like optimum things have not been smooth sailing. I decided to buy a TM1602A from eBay instead of paying monthly...
View ArticleUpdates on fiber, gigabit, and more...
I have a few things I can pass along, if anyone is interested. The fiber buildout started before their announcement. In fact, Altice likely was thinking about it from the top before the purchase...
View Article[OOL] tv Broadcast Basic Optimum
Hi I only have or used Internet and Voice service from Optimum Optimum still have to charge me for "TV Broadcast Basic" ? I do have Direct tv for my tv's ....
View Article[OOL] Arris SB6183 - Unable to access status page
Just received a SB6183 from Amazon two days ago, and inserted into my network today after calling OOL to provision it. Initially hooked Ethernet port directly to the computer, and not the router to...
View Article[OOL] Constant disconnects, odd modem logs/stats
For the last 2 weeks I have been having constant internet issues. The connection will drop but my modem (TP Link TC 7620) will show all status lights as solid/fully functional. Sometimes my router...
View ArticleNew combo box over at Cablevision
CSR told me that starting in the new year they will have a box that does TV,Modem,phone, router all in one.... I might be late to the party on this.. The Rep showed me a online photo of but but it was...
View Article[OOL] Experiences with refurbished SB6183
I just wanted to share my experiences with an Arris SB6183. I ended up ordering 2 of the refurbished modems from Staples for a friend & myself. I provisioned the first one and right away noticed...
View ArticleRouter issues
Just talked to a rep and my sagemcom (worst router ever) isn't working correctly. I had this thing years ago, switched to the dlink they offered and a few months ago I started having issues with the...
View ArticleInternet dropping,tech out no help
I posted in here about a month ago with some modem logs, https://www.dslreports.com/forum/r31495883-OOL-Internet-dropping-freezing-Optimum-support-no-help-logs-pics A tech was out, ignored everything I...
View ArticleOptimum Routers Models and Specs
Thought I would create topic discussing the Smart Routers Optimum Offer To Customers. The Models and Specs: Netgear WNDR3400v1 & WNDR3400v2 Specs: Optimum 60 or Below Dual Band / 2.4 and 5GHz 1 -...
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