Samsung Box On/Off
Hello, just wanted to know if the stb is compatible with Bravia Sync. Would like for it to turn off and on with the Sony tv. Is there a work around using the ir blaster? I would like to use the stock...
View Article[OOL] Altice One Box Becomes Unresponsive
At least once a day, the Altice One combined modem/router becomes unresponsive to the remote. The TV controls still work, but nothing else. The only way I've found to fix it is to unplug the thing and...
View ArticleOptimum e-mail glitches June 13, 2019
E-mail has been balky all day, sometimes login is fine, but quite often getting error messages such as password not recognized. This is on two different accounts (residential and business), multiple...
View ArticleGot a survey from Optimum
After spending 5 or 10 minutes answering questions, the survey crapped out and would not let me continue. I had no way to answer one of the questions even though an answer was required. So I had to...
View Article[OOL] Disconnected by OOL: claims my house is causing feedback?
hello, I have OOL internet at my house in Connecticut. Service people were in my neighborhood today because a service problem was reported. They isolated a problem and they said it originated at my...
View ArticleDid Tennis Channel get moved to a higher package?
I have the Silver channel package and today I noticed that I'm unable to watch Tennis Channel. Is this just a glitch or is it permanent? I had no idea they could remove channels from the package I...
View Article[TV] Bad video & audio on just one channel -- MSNBC
Is now Saturday 6/15/2019 about 1pm. Two days ago on Thursday morning I spoke with Optimum technician complainig of bad video & audio on the MSNBC channel (and not others): to be more precise......
View Article[OOL] Just moved from one house in OOL territorty to another
I am exeperiencing some high levels of bufferbloat and inconsistent speeds way lower than what was advertised in my new house. I am on the 300 package. Signal levels looks great, but speedtest results...
View ArticleBest ping time yet
I usually average 10 to 13 or so during a speed test, but this is the best I have seen yet. I wonder if they did any upgrades in the area. Getting this pretty consistent right now too, at 603PM...
View Article[TV] Blue screen of death on RFCATV.
Every few hours a blue screen that says "'Altice information channel' Morris" pops up. When this happens I have to reboot the STB to get it to work. This happens on its own without me touching the...
View ArticleOptimum Service Call Fee
Hi-- Since we moved in here over 4 years ago, we've had Optimum cable for internet, phones, TV. The whole 9 yards. Bills around $220/month. Since that time, we've had a couple of service calls from...
View ArticleAny better modems for OOL other than the standard ARRIS TM1602?
About two years ago, I purchased the standard ARRIS TM1602A for my parents so they could stop paying $10 a month for a modem. The thing came from an eBay seller who refurbishes old ones and cost $45...
View Article[OOL] Router reboots itself during high usage
When transferring files from a remote server to my home PC via FTP, I am able to max out my internet connection at roughly 35 MB/s. If the transfer goes over 20-30 minutes while in this speed range, my...
View Articleoptonline.net email address and no mail coming in
So, my father and someone that I manage at work uses optonline.net email address. FOr the last week or so, no emails come in through Outlook or any other email client. They can access their mail...
View ArticleWhich modem is compatible with OOL/OV ?
Hello I have a quick question. I wanted to purchase a modem so I could stop paying the modem fee. I ended up getting a Motorola 7621 not realizing it's not compatible with OOL because I have OV (even...
View ArticleOOL fiber or altice business or light path or ?
A couple years ago this fiber device showed up on the telephone pole. It looks like there is one every three houses or so. They are on the same level as OOL's cable lines. Some times inches from...
View Article[OOL] Optimum 200Mbps down / 35Mbps up svc replacing modem and router
Hi! I have an Arris TM822G modem and a Sagecom F@st 3965CV router that I'm looking to replace in my apartment. The router isn't the best and download speeds fluctuate around 100Mbps - 160Mbps even with...
View Articleoptimum.net webmaster
Hi, How do I contact the optimum.net webmaster. I'm tired of seeing the ad: The Best Is Up Next with HBO Explore the best of HBO on your schedule with 24/7 unlimited access to a huge library of the...
View Article32 channels coming soon?
Just curious if anyone has heard if this is happening soon or not? I noticed checking my modem status page yesterday that i had 24 channels synched up and 8 more listed but no sync. It never listed...
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