Is now Saturday 6/15/2019 about 1pm.
Two days ago on Thursday morning I spoke with Optimum technician complainig of bad video & audio on the MSNBC channel (and not others): to be more precise... still images would display okay, but as soon as there was movement the image would distort... and the audio was intermittent.
The technician tried to fix remotely from his console but did not succeed -- suggested I get new cable box-- but I did'nt have time to do that.
About 12 hours later on Thursday evening I tried MSNBC again and it was working okay, without a new cable box !
However, fast forward to Friday morning, MSNBC was again scrambled... Called technician saying problem happening again and is probably not cable box. He said he would escalate to higher level technician.
Fast forward to right now, and MSNBC is still effed up, but not quite as bad.. good images persist longer.
Any ideas on what's wrong ?
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