[TV] Music Choice suite now Stingray suite
Altice has apparently pulled the Music Choice suite of 24/7 music channels and replaced it with the Stingray equivalent. Was there any advanced notice of this??? Why pull a United States-based content...
View Article[OOL] Optimum 20
After having received a February 2017 bill insert stating that Optimum 20 internet service was available in certain areas, I contacted Customer Service to inquire about its availability in my area. The...
View ArticleNew Fee -- Billing Notice
As taken from my e-bill received today: You're incredibly important to us and the reason we work so hard to deliver a first-class customer experience. We continue to invest in our network and new...
View Article[Optimum Voice] port telephone AWAY from Optimum
If I port my telephone number away from Optimum, will Optimum cleanly release the number without trying to impose any fees or limits? I know they "SHOULD" do that but am just wondering if anybody has...
View Article[OOL] New Pop-Up Notification
Well this is annoying and invasive. I already get email notification announcements now this... I called customer service but they had no clue about this yet the number provided is for customer service.
View ArticleMy Own Modem & Optimum Voice + Optimum Online - Router Settings
Hi, so I am really fed up with optimums modem. One the router security settings are all on optimums side and as of the last few weeks I cant even access the via the web site. Today I saw another...
View Article[TV] cable box archive
All of sudden, unless I am incredibly tired, I cannot figure out how to play a video in any of the archives on my Samsung cable box. I only see more info and no play button. I was just playing one last...
View ArticleBYO Compatible modems for Optimum Internet
Hi, I'm signing up with Optimum Internet service in the Brooklyn area and would like to provide my own modem. I"m curious whether there is a full list of compatible modems as of mid 2017 (i.e....
View Article[iO] Buying Cable Boxes
Hi everyone. Sorry if this has been addressed prior. I didn't see anything in the FAQs, in the last 4 pages of posts, nor in searching "boxes". I am trying to save my parents some money. They are...
View ArticleOutage - Brookhaven?
Woke up this morning to find all services completely out.. Called Optimum and they said they see everyone else on my block up and running.. Too early for me to ask the neighbors.. Checked my modem out...
View ArticleOV - How long does it take to port a number in from FiOS?
Parents' house switched FiOS to OOL on Jan 2 2019; internet/tv working fine, but number port from FiOS has not yet taken place... on Friday night Optimum finally did the Letter of Authorization bit but...
View Article[OOL] Webmail down?
Is anyone else getting a 502 error when trying to access Optimum Webmail? Here's what I am getting: Proxy Error The proxy server received an invalid response from an upstream server. The proxy server...
View Article[TV] [iO] New channel additions/removal
Just saw a banner on the TV Listings Channel here in Monmouth, NJ. Coming on December 20: Grit on 115 Bounce on 142 Both will be part of broadcast basic package. I also noticed another 600 channel bit...
View Article[OOL] Sagemcom router causing Android battery drain?
I just had OOL installed and was given a free Sagemcom WiFi router. Everything is working great, except I noticed that my mobile phone (Sony XZ Premium running Pie) drains its battery like mad when...
View Article"Stingray" music offline/down.
can anyone else confirm ? its not been operational for about 30 minutes now (4PM). you can log in successfully but attempting to play any music results in "network error" after about 60 seconds of...
View ArticleWilt
First time, long time. I read this today and remembered fondly all the support Wilt used to give the Optimum forums. "Wilt Hildenbrand, a long-time exec of Cablevision Systems Corp. and cable...
View Article[OOL] Altice One Box Becomes Unresponsive
At least once a day, the Altice One combined modem/router becomes unresponsive to the remote. The TV controls still work, but nothing else. The only way I've found to fix it is to unplug the thing and...
View Article[OOL] What happened to the WiFi finder android app?
I want to use the WiFi finder app on my cell phone when I don't have any mobile data service. It seems there is no longer an app for android and hasn't been for a while, it just disappeared. What do...
View Article[OOL] Service issue nightmare
Few months back i decided to upgrade my internet from the 200mb to the 400mb package, think mid october. They sent me a new modem and i did the self install. The speeds at first didn't seem to be...
View Article[TV] [iO] GSN on Demand coming soon?
On Channel 500, the scrolling pictures of what is available On Demand, I noticed John Michael Higgins Picture with America Says below him. That show airs on GSN. I searched Free On Demand and searched...
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