Frustrating OOL problem - random (but often) connection drops
I've been going through this bizarre problem for the past month or so. Hoping someone here will recognize what's going on and recommend what steps to take. Anyway, my problem is that for the past month...
View Article[Optimum Voice] optimum voicemail
Anyone else seeing voice mail issues with the optimum web portal? We had new voicemails pending yesterday according to the caller ID box but when I went on the website NO voicemail messages were...
View ArticleCable Box Class Action Suit
Apparently cable box users of Cablevision got overcharged for the boxes (big shocker there), and there was an ongoing court case that got settled. While the lawyers get the real money, we users get a...
View ArticleAltice to go Full Fiber To The Premises
I guess you can't say Altice is being cheap doing this: http://www.multichannel.com/news/distribution/altice-usa-skip-docsis-31-roll-out-all-fiber-network/409330
View ArticleOptimum App
I'm having an issue with the optimum app 4.5 When i use it, It always says i'm not in my home network and live tv won't work. I was wondering if anyone had a link to prior optimum app versions so i...
View ArticleIPv6 Cometh
With Altice moving us over to current-generation CMTS/CCAP hardware (which can forward IPv6 in hardware, unlike the ubr10k :-) and beginning to turn up more v6 peering (see...
View ArticleQuick cost guestimate
Right now I have 2 TV's, the extra $10 high speed router, and phone. If I drop 1 tv, the TV service to basic and drop the internet down to the lowest, does anybody have any idea how much I'll save. I'm...
View Article[OOL] Have to reboot/resend signal to modem once per day since snow
OOL went out during the snow storm on Thursday (known issue according to Optimum Support). After the internet came back on, I've been having to reset the modem about once a day. Either via unplugging...
View ArticleNew I24 not showing on cable card
I'm using windows media center. Not sure if I have to do a rescan or if it should be updating itself. Can someone else check please
View ArticleWebhosting Ending 12/30/2016
From my bill: Effective 12/30/16, Optimum will no longer offer webhosting services with the Optimum Online high speed internet tiers. If you currently use the webhosting service, you will receive an...
View ArticleOptimum and WFSB (CBS CT) in carriage dispute again
3 years after the last dispute, the CT CBS station and Optimum are in another rate dispute. The current contract expires on 1-13-17....
View ArticleIs this email some sort of scam?
Juat got this email: we got this from billing@optimum.net please confirm and we will issue the payment asap. Invoice #15845716 Thanks David Ford Senior Accountant Tel: 315-466-5708 Fax: 315-466-2512
View Articlehelp with long coax run
Hi, new to the site. I have a temporary construction office in a building that we are building out. The building is very large, over 1 million square feet. Optimum is in the building however the POE is...
View Article[OOL] Early termination reimbursement - when it snows in sahara?
Any helpful feedback appreciated. Back in December, when researching possibly switching to Cable from 1mbs DSL, I'd spoken various times on the phone with sales reps. At least two of them, when I...
View ArticleMulti-Room DVR Activated-Lawsuit Settlement?
I have a SA 8300 DVR in my living room and a Samsung box in my bedroom. I accidentally pressed the Pause button and saw I can pause the program. Curious, I pressed Record and noticed I can record via...
View ArticleNews 12 Traffic & Weather CT
In accordance with the provisions of C.G.S. 16-331, we are hereby providing your agency with notice of upcoming programming changes in Connecticut. Please let this letter serve to provide notice that...
View Article[OOL] Cannot access router settings?
I want to run a Minecraft server(that sounds childish but its not) so I need to portforward but when I login with my Optimum ID into 192.168.1.1 it says Router Settings You will soon be able to manage...
View Article[iO] Showtime Free Preview
I just read on freepreview.tv (very reliable source with info about free previews of channels/packages) that Optimum will be having a Free Preview of Showtime from 2/17-2/20 Just a heads up to those...
View ArticleWhy the difference in speeds?
Why the significant difference in speeds between these two speed test sites? The speedofme results are consistent with what I get when downloading from my news server according to it's speed indicator....
View Article[OOL] How do I know which tier i have?
I don't know what I am paying for and have a speed of 28 down and 4 up.
View Article