Thanks to the OOL employees here
I'm sure you don't hear this much but thanks for a great service. Internet only house for about 5 years, currently on the 400 plan, and when we need that speed sustained such as xbox steam or pc...
View ArticleSlow speeds on Altice what to do?
Im no engineer but not a total idiot. A few times a week (that I experience, maybe it happens more?) my optimum speeds drop from the paid for 200mps to 20kps. it usually stays that way for a half hour...
View ArticleTighten Them Screws
Just a data point. Got my new OOL 100 service and it pretty much worked as advertised. Did notice a lot (many 1000's over time ) of uncorrectable errors on my Arris modem, but didn't think much of it...
View ArticleModem takes a long time to connect. Any ideas?
I have an interesting issue with my Optimum connection. I currently have the Motorola SBV6220 modem provided by optimum. Here's what happens, if I power cycle the modem it will usually take about 20...
View Articlefios network extender on ool issue (i have a moca adapter)
I have a wcb6200q from when i used to have fios, i also have a ECB6200 connected up to my router, if i used my 2nd ECB6200 on the other end of the house, it works just fine, but if i connect my...
View Article[iO] Preblackout Starz/ Starz Encore
I'm on the Monmouth County System and noticed today, they put back 340 and 350. They also added 342, 345 and 346 in HD. Looks like it's back to the preblackout status of all the channels from Starz/...
View Article[OOL] Altice bricked my modem.
I had Internets for five weeks, paid for ten days on a partial bill and everything was good until yesterday. Altice bricked my modem. I thought my SB 5100 went bad but nope, Altice took internets off...
View ArticleSecond Phoneline
Hi :) Hope some one can help me out here. I have optimum phone and would like to add a second line. Do I need to get another phone or will it just ring on my current phone and display the number which...
View ArticleHBO Go
I subscribe on the silver plan whicn includes all the HBO channels however HBO Go says in am not subscribed and to call service provider. Optimum help was useless. Help please
View Article[OOL] So is my new bill going to be $69.90 for Optimum 100?
I thought Optimum 100 was $64.95? but according to the online bill it would be $69.90? after ($25 + $4.95) promotion ends on 5/7? Got a letter from them stating "please note your May bill will reflect...
View ArticleOptimum refuses to honor 20 MPS internet service
Even though their website says that it's a tier. So, if you look at their website, their tiers are 10, 20 100, 200 and 400. But, when you try to downgrade to 20MPS (Optimum 20), they says that its not...
View Article[OOL] Internet only prices
I’m in Weehawken and wanting to know what the speed levels are fios has a 100/100 package for $39 but I’m not sure if optimum has symmetrical speeds or not
View Articlealtice.speedtest.net
When the page loads, it only shows 100 when I have 200. Any ideas? Secondly, I seem to consistently be under 150. Any ideas? ARRIS DOCSIS 3.0 / PC 1.5 Touchstone Telephony Modem HW_REV: 2 VENDOR: Arris...
View Article[OOL] Downgraded to Optimum 10 instead of Optimum 20
I had regular Optimum Online and was getting speed of 25/5 with no modem fee. I contacted Optimum and asked if I can go down to Optimum 20. The agent I spoke to said no problem and it would be cheaper...
View ArticleParents Considering Optimum after 12 years of Fios
Hi, When I lived with my parents, we had significant troubles with disconnects and cable modem issues from 2003-2005. CV couldn't ever seem to (want) to fix it, so we left and went to Verizon Fios in...
View ArticleDowngrade to Optimum Basics modem fee went from $4.95 to $10
Why did my modem fee go from $4.95 to $10 after downgrading? I thought business customers pay $10/month modem fee.
View Articlecommercial this morning
I saw an Optimum Commercial something to the effect that everyone is now upgraded to 200 for free. So, does that mean the $4.95 I get charged for 200 will be removed next month? Anyone know the details...
View ArticleAltice One & router?
I have a 3 story home, Would it be possible to connect a router to my altice one via a Ethernet cable to use and extend my wifi signal or to plug in my gaming consoles, since my altice is on the first...
View Article[iO] Get TV
Anyone else obtain GET TV today on channel 143? My TiVo got it added to my cable card lineup today but as of now, the channel is still blank. It appears to be an Antenna TV competitor from Sony and has...
View Article[iO] SPLIT from Get TV - RCN 4k TIVOs
Meanwhile, over at RCN they have 4k tivos Altice can't even carry HD. SAD http://www.dslreports.com/forum/r31738647-TiVo-4K-compatible-Tivo
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