[Optimum Voice] Optimum Voice and Battery Back Up Options?
Question for all those running battery backups.... Are you using a APC UPS or something else? Just need to charge the modem and one phone I guess in case... LMK what you guys use / and recommend. I...
View Article[OOL] Optimum 20
Have any existing OOL customers been able to get Optimum 20 at 29.99/mo full price or 24.95/mo promo price? Several months ago after the modem fee kicked in, I finally cut the cord entirely and also...
View Article[OOL] Downgraded to Optimum 10 instead of Optimum 20
I had regular Optimum Online and was getting speed of 25/5 with no modem fee. I contacted Optimum and asked if I can go down to Optimum 20. The agent I spoke to said no problem and it would be cheaper...
View Article[help] performance issues
not that one has to do with the other but several TV channels were off line earlier today and that seems to have been resolved... now seeing some problems with web pages loading slowly. Could someone...
View ArticleHow low has your "Optimum 20" down speed ever gotten (NY)?
Hi, Scanning through recent Optimum 20 threads, most posts seem to mention 20/5 or 25/5. How about worst speeds people have experienced, say at peak usage hours? (Brooklyn NY) Or is 20Mbps such a "low"...
View Article[OOL] Optimum Smart Router
Recently had a new modem (TM1602) and a smart router (Sagecom) sent to me from Optimum due to a speed upgrade. Switched out the modem (all good-not a gamer) but I want to keep my Netgear Nighthawk...
View ArticleTotal monthly cost for Optimum Triple Play "$69.99" promo? NYC
Surprisingly, couldn't locate any recent specific comment here - maybe my search terms were inadequate. So it's Nov 2017 - what's the total monthly cost for the Optimum Triple Play promo in NYC...
View ArticleDisconnecting services & still getting billed?
I requested an immediate disconnect and was told by the "manager" I spoke to that Cablevision bills to the end of the month and I will have to pay from now thru Dec 31, despite not needing their TV...
View ArticleOptimum isn't in the business to keep customers ?
Hello I've been out of the loop for a while. Wtf happened to optimum? They use daily to bend over backwards to keep their customers. My promotion that I've basically have had is ending soon so I called...
View Article[OOL] What changed?
I have 101/35 Internet Only connection. My speeds have been rock solid and stable since install day. Recently that has changed. My speed profile has changed from a consistent 101+/35+ to what appears...
View ArticleOptimum Voice Issues
We have the triple play at a small business location and we often get people who said they tried calling but couldn't get through. Optimum says all is good on their end. Thinking about switching, not...
View Article[OOL] Another Speed Increase?
This afternoon, my Internet service went down for a few minutes. When service was restored a few minutes later, I did a speed test and my speed had increased from 115 average mbps to 208 average mbps....
View Article[OOL] Fiber Rollout
This morning in Babylon Village they are rolling out fiber for the Altice fiber build (I chatted with one of the workers on the project). There are two huge spools of fiber, one of which appears in the...
View Article[OOL] How to block websites with router
I have been trying to figure out how to block websites so that my kid cannot access bad content. However, the router does not seem (or I can't find it) have anything to set up. I have windows XP, no I...
View Article[OOL] Raritan System Speed Testers Use This
For those in NJ who runs the occasional speed test, don't pick the default server that speedtest.net picks for you. Select QTS Data Centers in Piscataway (there's also a Jersey City one). You will get...
View Article[OOL] Modem fee mandatory even on grandfathered accounts?
I just spoked to an Optimum agent who told me that there will be a new mandatory modem fee to be applied to the accounts of long time subscribers who did not have a modem fee previously. This mandatory...
View Article[OOL] Price Promotion
I was on a triple play promotion that recently expired. If I cancel just the TV, do you think Altice after a few weeks will offer me a new promotion? At this point its looking like my only option is to...
View ArticleSB6141 suddenly only getting one channel
I have Optimum 100 in Brooklyn NY. I noticed that my internet speed is slow down in the past few days. When I ran a speed test, I only got 35 Mbps. I checked the Modem Configuration Manager, it was...
View ArticleAre these Uncorrectables a cause for concern?
Don't know what to make of this. Modem: Arris TM1602A Tier is 200/35.
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