Their stupid keypad prmpts don't work.
I call them up, asks for phone number. says there are two accounts w/ my address (because my sister lived w/ me last year and brought her cable boxes and used them until they shut her off because she didn't pay the bill)
I choose my zip and does it work? nope. "I found two accounts associated with your phone number, if you want account 11111 press 1, if you want 22222 press 2"
I press 1
"I found two accounts associated with your phone number, if you want account 11111 press 1, if you want 22222 press 2"
I press 1
"I found two accounts associated with your phone number, if you want account 11111 press 1, if you want 22222 press 2"
I press 1
"I found two accounts associated with your phone number, if you want account 11111 press 1, if you want 22222 press 2"
This will go on forever. I even leaned on the 1 for a full minute. I let go.
"I found two accounts associated with your phone number, if you want account 11111 press 1, if you want 22222 press 2"
I press 0. gives me another line of BS.
I press all of the numbers, "I found two accounts associated with your phone number, if you want account 11111 press 1, if you want 22222 press 2"
I think I leaned on 0 for another 30 seconds then it was saying "we can't find your account with your phone number please hold" then I finally got someone.
This was because I was having horrible pixelating on channels 7 and 8 (abc and hsn). but that's a whole other post.
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