Cancel Service
I call to cancel the service but they give a day when they going to cancel my service and not the same day that I call? It's that normal they told they will cancel the Sept/15 and I call today Sept/12
View Article[OOL] Just ordered the TM1604 modem; will return it & get SB1683
So I got my September OptOnline bill & first saw the $4.95 modem fee. Checked the August bill & it was there too. I couldn't find the July bill but it was not on the June bill. I've been using...
View ArticleRouter Getting Static IP? - 2 Different IP's
So I have been a lurker on this forum and always wanted to see my modem's logs. I have Optimum Online with an Optimum-provided Arris TM1602 attached to a Netgear R8000 flashed with DD-WRT. I noticed...
View ArticleOver-provision may have increased
http://beta.speedtest.net/result/6621195773 FYI this is while over RDP and I have multiple Nest cam's running 24/7 as well during the test.
View ArticleWhat are the actual price tiers for OOL?
Long story short...My dad is unhappy with his current bill and I called in today to try and lower it. He's considering moving to directv and ooma, but has to keep OOL as it's the fastest in town. The...
View ArticleUpcoming Channel Notices
Along with the $4.95 modem fee, I received the following channel updates: As of August 25, Nick Music, Channel 188, will no longer be available. As of August 25, BET Soul, Channel 189, will no longer...
View Article[OOL] Outage in Howell,NJ
Anybody else from the area has an outage with the services? Internet and phone are completely down.
View ArticleInternet oddities after getting SB6183
Hey everyone, I figured I 'd ask you guys what could possibly be going wrong with my internet before I go calling up people and swapping out modems and routers and such. My issue is that after swapping...
View ArticleHow to access 2nd TM804G
Hi, Optimum installed 2 Arris TM804G's. I'm able to access the 1st one by pointing a browser to 192.168.100.1. I can confirm it's the first one by comparing the MAC addresses against the label on the...
View ArticleNew combo box over at Cablevision
CSR told me that starting in the new year they will have a box that does TV,Modem,phone, router all in one.... I might be late to the party on this.. The Rep showed me a online photo of but but it was...
View Article[OOL] Serious connection problems nightly - Rockland County New York
Moved to New City a few months ago and got Optimum Online. Had connection problems (high latency, some packet loss) every evening. Upgraded from 100 to 300 hoping it would solve the issue. Download...
View Article[OOL] Issues with Optimum Online and Optimum WiFi in a condo
I live in a condo, so there is a lot of WiFi interference. I'm currently having two issues. 1. I posted in the past that my iPhone connects to optimumwifi automatically rather than my local network. I...
View Article[iO] Anything I can do with a Tivo series 2?
sorry I didn't see a forum for anything tivo related so please delete if this can't be posted here. A friend just gave me a Tivo Series 2. She got it from someone. Is there anything I can do with it?...
View Article[OOL] Latency issues with my internet
Hello. I'm having latency problems with my cable connection. I only use internet. I've had a technician come to my home, and he was checking to see what my numbers were with his diagnostic meter. What...
View ArticleViewers Could Lose ESPN and ABC in Another Contract Dispute
Contract ends on September 30th https://www.nbcnews.com/news/us-news/cable-viewers-could-lose-espn-abc-another-contract-dispute-n802301
View ArticleEPG missing data for CableCARD customers?
Over the weekend the TV guide in Windows Media Center started showing no data for channels in the 700's. It could be missing EPG data in other channels, but 700's is what I pay for and the only thing...
View ArticleSketchy Optimum/Altice equipment collection
I cancelled optimum services effective last Thursday, planning to turn equipment over this weekend. Fast forward to yesterday, I had a very odd guy ring doorbell towards end of day. He had a orange...
View ArticleRouter Getting Static IP? - 2 Different IP's
So I have been a lurker on this forum and always wanted to see my modem's logs. I have Optimum Online with an Optimum-provided Arris TM1602 attached to a Netgear R8000 flashed with DD-WRT. I noticed...
View ArticleUpcoming Channel Notices
Along with the $4.95 modem fee, I received the following channel updates: As of August 25, Nick Music, Channel 188, will no longer be available. As of August 25, BET Soul, Channel 189, will no longer...
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