Switching Back to Optimum Online from FiOS after Several Years
Hello all. It's been a very long time since I posted in this forum, but I'm looking for some tips/advice. I have had FiOS for seven years, switching from Cablevision back in 2010. Unfortunately, I am...
View ArticleNew Customer Gift Card
When I signed up as a new customer, the promotion at the time was a $200 gift card. I am unable to find the terms related to this gift card, but I heard somewhere you have to be a customer for 90 days....
View ArticleModem Fee Soon Mandatory
I spoke to cancellation department and had my bill reduced by $10: I had only optimum preferred and 200 and not I will have optimum silver, optimum 200, DVR plus, and voice for $10 less with what I am...
View ArticleCan I use the Verizon branded router MI424WR?
My friend canceled Fios, he didn't have to return the router. Would he be able to use that instead of the free one provided by Optimum? The reason is that the Verizon router has two high gain antennas...
View Article[OOL] Looking to replace router and modem
Sorry if this is a question that gets asked a lot. I'm looking at upgrading my modem and maybe my router. I have both the TM1602 and Sagemcom that are provided from OOL. I was wondering if there was a...
View ArticleOptimum sales calls recorded?
Pre-requisite to the story. I called Optimum sales to inquire about a speed upgrade. I received a FiOS flyer and keep getting letters. Added up the total and it would be the same price if I went with...
View Article[iO] Cable box error code.
My friend has an error code OMS-032 on her cable box. Does it just need a reboot? Or does optimum have to do it? Thanks.
View ArticleAltice USA IPO
http://www.hollywoodreporter.com/news/cable-operator-altice-usa-unveils-terms-135b-ipo-1012526
View ArticleSilently upgraded to 60/25
Just noticed this when I was downloading something from Vimeo... While I would have preferred going straight to 100 Mb/s, this is a good start. IIRC, I'm on the Morristown system/region. I've had 4...
View ArticleNew fee for Broadcast Basic
Effective August 19, the rate for new customers or existing customers who downgrade to Broadcast Basic will be $19.99 and a Broadcast TV Surcharge of $3.99 will be applied.
View ArticleOptimum brand name to disappear, be replaced by Altice.
Altice USA’s Optimum brand name for cable television, internet and telephone services on Long Island will be replaced with the Altice name by next summer, company executives are to announce Tuesday in...
View Articleslow responding internet after silent upgrade to 60/25,
After i got silently upgraded about 2-3 weeks ago from 25/5 to 60/25 , my internet connection became very erratic. Websites would sometimes take 30 seconds before starting to load, even google...
View Article[OOL] Modem help
Recently just upgraded to the 200Mbps and Optimum sent me the TM1602. After seeing the issues with the chipset, I'm not sure if I'd like to continue to use it for Internet. I do play games occasionally...
View Article[OOL] Speed Test
I have 200 Mbps and I wonder when I do speed Test on speedtest.com make any difference to do the test (Running Ipad for example or not) I mean if I have 1 Ipad connect to the router or I have 10 Ipad...
View ArticleTM 882 Modem losing connection VERY frequently
(I have this in the optimum direct as well, forgive me I'm not sure where it belongs. Feel free to close 1 if it's in the wrong place) Hi, Man, it's been a frustrating couple months. I've had 2...
View ArticleIs there a usage limit on the wifi hotspot?
Hypothetically, lets say that I want to setup a security camera or two at the edge of my property where my home wifi won't reach. There is cablewifi, optimumwifi, and optimumwifi_passpoint signal. If I...
View ArticleETF to cancel Verizon Fios
I heard they will pay for it, are there any strings attached like need to remain a customer for x number of months, be on a contract?
View ArticleSet-top HD 1080i vs 1080p
I've noticed that all optimum Set-top boxes resolutions are 1080i vs 1080p. Are there noticeable differences between the two and are there any plans for Optimum to release full 1080p boxes?
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