You would think they would care about the quality of the product the public gets to see. When I am lucky enough to be near an Opt hotspot, typically my device avoids the Opt connection and uses the TWC connection instead. I am aware that physically it's the same one piece of hardware, but I'm in an Opt native area when I do this, and the feedback I get from my device is 'avoiding currently poor signal' when I try to force it to go to the optimumwifi connection. What's the difference? If I'm connected to the TWC connection, Gmail stops working.
(There's a hotpsot on the pole outside my office, saves having to use my very limited cell data plan)
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