Has anyone else ever experienced optimum hosted email automatically deleting? A friend of mine had a bunch of email deleted, their sent and trash folders completely cleaned out, and they say they did not instruct it to do so. Archive is also gone. Inbox seems intact though. They use Outlook 365 as their desktop email client, and I checked it for auto-deleting settings and things looked normal (no auto deleting on). Even so, I don't see how the client would delete 100% of the sent and trash folders' contents. They weren't close to filling their 5GB quota either. The email content is consistent between the website and Outlook, and the sync is setup using IMAP. Is it possible that Optimum deleted all their sent and trash folder email by accident or on purpose? Is there a way of recovering the deleted mail?
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