Hello, I am on the 300mb tier however for at least a month I will be lucky to get 40mb. Unable to work from home as connection drops and resets every few minutes.
I have been using my own modem for almost a year and have not had issues. I call support and ping tests are fine.
My neighbors report similar issues.
Site visit on Thursday. What should I expect?
FYI, today I had about 15 dropped connections in two hours. Really bad for my job. Lose chatting, video call drops, and emails never leaving outbox.
Today factory reset on Modem (TP-Link TC-7650) and on the Optimum Smart Router. Get almost 100mb but still have connection issues
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