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[OOL] Internet dropping/freezing, Optimum support no help, logs/pics

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This all started around 3 days ago. I will be playing a game or watching a video and all of sudden the everything stops responding for around 20 seconds then it reconnects. Tech support everything looked fine and advised me to swap the modem out which I did yesterday and no change. Here are the logs from the cable modem for the last 22 hours since I received it. Any other test or information just ask please. Modem is a Arris TM822G speeds 60/20

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