[TV] BBC America
My June bill states that BBC America is now available for Optimum Core and Value subscribers. I checked and it was an unauthorized channel. I called Altice and had the cable card reprovisioned several...
View ArticleAvailabilty of 20mbps
So does this tier exist or doesn't it? It's still listed on the site. I tried online chat with an Optimum agent, today. Got nowhere. They could not, would not tell me if the option existed. Kept...
View Article[Event type="mediaError" bubbles=false cancelable=false eventPh
I get this on SyFy and ABC streaming, I have windows 7 ultimate, I sign in to Optimum on their pages, and it looks like the movies will start, but then I get this error, with no explanation.. [Event...
View Article4k world cup ????
Any other 4k programing plans ? Will the world cup be in 4k (like the olympics were) on altice north / optimum? I just saw this will be on Comcast in 4k .. So I image altice will have it as well...
View Article[OOL] Got a new modem in the mail...now the pressure starts
Background: I'm OOL + OV, have been for 10+ years, still using the same modem. It's worked perfectly, haven't had to reset it in at least a year. A few years ago they started charging me $4.95+tax each...
View ArticleN12LI Live Doppler - fix it Altice !
whats the deal with the live Doppler not working for just about a week now ? official link on page > http://longisland.news12.com/story/35696847/news-12-live-radar M3U8/HLS direct link >...
View ArticleUpgrades right on the Optimum site - New?
https://www.optimum.net/upgrades Never noticed this before.
View Article[OOL] Altice One -- Extremely Low Speeds, High Buffer Bloat
I'm not the most technical when it comes to coax/moCA. Here are my results off the extender (WIFI): http://www.dslreports.com/speedtest/31230686 My network: 2 Altice Minis (one is an extender top right...
View ArticleDropped packets and Modem reboots on its own
For the past 2 months I keep getting dropped packets and the modem reboots on its own last time it did this was on 6/16/201 at around 11:20AM. At times there would be a packet loss that last from 10...
View Articleoutage in Hampton Bays since 1:28PM - anyone have more info ?
total loss of service since 1:28PM today - no downstream QAM RF frequencies seen on the analyzer - can see upstreams from neighbors - is anyone outside of Hampton Bays experiencing this outage ? i...
View ArticleNoob question
This one doesn’t just apply to optimum, but y does coaxial cable always have that wierd u shaped bend like -__-
View ArticleNeed to replace own modem
The connection goes out for about an hour then comes back almost on a daily basis. Optimum says the signals are fine, a technician replaced the line from the outside running into my home. They said...
View Article[OOL] rentention max billing credit
Retention offered me $15 bill credit for 12 months on my $39.99 internet only service. Is that the best they can do? I was looking for an instant $120 credit. I did spend a lot of time on the issue...
View ArticleSlowdown in Bronx
I already started a thread in direct forum, but I'm curious if anyone in the Bronx is getting much slower speeds. I'm averaging this during afternoons and evenings now. [att=1]
View Article[TV] Picture and sound keeps dropping
Called support last night and have to wait until Monday for a tech to come out and switch faulty cable boxes. Every morning since upgrading to altice my boxes reboot. Now the picture and sound keeps...
View ArticleAdvice for troubleshooting cable internet connection that drops
Wondering if there's anything you can see that's a problem or just a loose connection on the pole somewhere (and how likely will they find it?). I've had 30 / 5? service for a few months. Initially,...
View Article[OOL] Wireless download speeds slower than upload speeds
My new wireless USB adapter with 300Mbps rated speeds (supposedly) shows less than 30Mbps download speeds and amazingly 35+Mbps upload speeds. This is on my main PC. When it is wired with a LAN...
View Article[OOL] I moved
I left the ool area last month. Left the phone number and e mail address also. My house closing was the last day of my ool billing month so there was no extra payment required. Turned in all my stuff...
View ArticleTP Link Router Keeps Losing the Internet, Any TP Link Settings?
TP Link Archer C1200 router, internet drops frequently throughout the day, get the red internet connection symbol, have to unplug router and TP Link owned modem (TC7610). Also using the Vonage HT-802,...
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