I called Retention and to get the latest promotion package, I was told I needed to get Fiber. It's no additional cost for the same price as I had on a promotion from last year.
He said it's the 300 Mbps tier. I thought Fiber started at 500 Mbps.
He said it is easy to install. They just replace my current modem with the new fiber modem.
Does the cable that runs to my house from the pole still stay coax?
I assume I will need to re-enter a new password for all my devices etc.
Also of note, I did not know that my area turned on the fiber they installed a few months ago. Never received any notification. I'm in Torrington CT. I questioned the Rep and he said it shows at my location I have fiber available.
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