For NYC, this is my new terms of service starting September 8 - ya gotta love it. Access not guaranteed, speed not guaranteed, and you can be disconnected at any time?
Where is PSC on this?
"8. Additional Limitation of Liability:
A. Altice does not guarantee continuous, uninterrupted or secure access to the internet. Altice does not warrant that service will be available on a specified date or time or that the network will have the capacity to meet your demand during specific hours. Further, Altice does not guarantee or warrant any particular speed of connection. In addition, Altice expressly disclaims any and all liability arising from or relating to any failure to provide adequate bandwidth to any Subscriber. Access to the network cannot be guaranteed; you may be unable to access the network at any time; your access to the network or to network bandwidth may be limited during times of near congestion or otherwise; and disconnections from the network may occur from time to time. Access to the internet using Optimum WiFi shall be further subject to the Optimum WiFi Terms of Use for Subscribers. In no event shall Altice have any liability arising from the reliability, ability or inability to connect to the internet, or any other claim, loss, expense, fee or damage arising directly or indirectly from Subscriber's use of Optimum WiFi or any component thereof.
B. Subscriber understands and agrees that these terms and conditions, including but not limited to the Acceptable Use Policy, govern any dispute between Subscriber and a WiFi Network Partner. Subscriber further understands and agrees that any such dispute with a WiFi Network Partner shall be subject to and governed by Section 24 of the Terms of Service (Arbitration). "
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