Hello, I had the Altice one box installed on Thursday and it keeps shutting off at random times. The sleep timer in the settings on the box are set to off. The other issue I’m having is that the picture will go to a blue screen randomly also and tellis me to call to ungrade my service and my service is already upgraded. I have to call tech support every time I get that message so they can shoot a signal to my box. Since having the Altice One box for only a couple days it has shut off 5 times already. Anyone else having this issue.
↧