I currently have optimum online which is 25/5 and am paying $54.95 for internet portion of the bill. I see that optimum 20 is $29.95 which will lower my bill substantially if I decide to downgrade. What has your experience been for those who has downgraded from 25/5 to optimum 20? Were you given a hard time to downgrade? Is the optimum 20 plan available in Brooklyn? Thanks.
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