Hello folks,
Optimum.com states that they have 10mbps bundle with free live TV for $24.95 They advertise this product a lot on the TV.
I currently have Optimum 50. Its been 2 years or so I have this package. No TV, no phone, but lately due to some budgetary constraints, I was considering downgrading the service to Optimum 10. I just called Optimum customer service and I was told that it is available for new customers only. I asked him if I cancel the service and come back after 6 months, will I get that service. He wasn't sure, as I will be a returning customer.
Does anyone know if there is any truth in this or he was just BSing me?
If he was just BSing, how do I get that package?
Many thanks in advance.
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