So this is my first post here and had a few questions about your speeds everyone. I am supposed to be getting the 101 plan but every few months after a fix is in place it drops to at most 35 down and 20 up and sometimes goes lower to 20 down. The last time I spoke to Optimum about it, it was a neighborhood bandwidth issue and their fix was to put me on a different circuit. Now after maybe 5+ months I am having the issue again.
I live in Edison NJ and it only happens around peek hours but even though 35 down isnt really bad still makes me suffer honestly. Everything is noticably slower.
I hope this is the right forum to talk about it but is there anything I could do on the resident side or to tell Optimum so when I open a new case with them tonight that issue will be permanetly resolved?
Thank you
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